The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Pino's Biscotti and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Pino's Biscotti believes that customer conduct violates applicable law or is harmful to the interests of Pino's Biscotti and its subsidiaries. PRICES: Prices subject to change without notice.


  • Privacy Policy
  • We believe that your e-mail address is private information and you have our assurance that we do not rent or sell your e-mail address to anyone. We use your email address to send you order-related emails, like shipping confirmations. We will always try to contact you by phone if we have a question about an order you placed. If we are unable to reach you by phone, we may also try to contact you by email.


  • Shipping & Delivery
  • UPS is our preferred shipping carrier within the United States. However, for Alaska and Hawaii we suggest you use USPS because the shipping charges are cheaper. Shipping and handling charges are nonrefundable.


  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Pino's Biscotti is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.


  • Sales Tax
  • Pino's Biscotti charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.


  • Return Policy
  • SATISFACTION GUARANTEE: Pino's Biscotti offers 100% satisfaction guarantee. If you are not satisfied with your purchase, please return it at your expense for a refund, exchange, or credit of the full purchase price. Shipping and handling charges are non-refundable. You may purchase merchandise from this Web site by using PayPal Payment Systems. Pino's Biscotti reserves the right to change its payment procedures at any time without prior notice to you.